JY9 Privacy Policy — How We Keep Your Information Safe

1 Introduction

Using the jy9 (jy9.world) platform requires you to provide certain personal information — your name, mobile number, email address, and payment details. You have the right to know how we use that information. This privacy policy exists for exactly that purpose.

Jy9 believes that collecting personal data is a responsibility — not an opportunity. We only collect what is truly needed, and we do our best to keep it as secure as possible.

This privacy policy should be read alongside jy9's Terms & Conditions. If you have any questions, contact us at support@jy9.world.

2 What Information We Collect

Jy9 collects different types of information at different stages. There are three main sources: information you provide directly, data collected automatically while you use the platform, and information required for identity verification.

Registration & Account Information

• Full name and date of birth
• Mobile number and email address
• Permanent Address (City & District)
• Preferred language and currency

Identity verification (KYC) information

• Photo of National ID (NID) or Passport
• Selfie or live photo (in some cases)
• Bank or mobile banking account details

Automatically Collected Information

• Device type, operating system, and browser
• IP address and approximate location
• Time spent on the site and pages visited
• Betting history and transaction records

3 How We Use Your Data

The information jy9 collects is used for specific, defined purposes only. It is never used for anything beyond what is necessary.

Jy9 analyzes your betting history and usage patterns to improve the platform. This analysis is done in aggregate — not tied to any individual user.

4 Who Your Information Is Shared With

Jy9 does not sell your personal data. However, limited information may be shared with third parties in certain specific circumstances.

Payment Providers

To process transactions via bKash, Nagad, or a bank, the necessary information must be shared with the relevant payment provider. This is essential for completing the transaction.

Identity Verification Service Provider

To complete the KYC process, approved third-party services may be used to verify National ID information. These providers operate under strict confidentiality agreements.

Legal Obligations

JY9 may be legally required to share information with authorities in response to court orders, requests from law enforcement, or financial crime investigations. In such cases, JY9 complies with all applicable laws.

• Before sharing any data, jy9 ensures that the receiving party meets the appropriate security standards.
• Only the minimum information necessary is shared, and solely for the intended purpose.
• Any third-party use of data must be consistent with jy9's privacy standards.

5 Security Measures

Jy9 uses multiple layers of security to protect your data. If one layer is compromised, the others continue to provide protection.

• SSL/TLS encryption — all data transfers are encrypted
• Passwords are stored as hashed values — no one at JY9 can ever see your password
• Two-Factor Authentication (2FA) — add an extra layer of security to your account
• Access Control — even within jy9, only authorized personnel can view specific data
• Regular security audits and vulnerability testing
• Automatic alerts when suspicious login activity is detected

That said, no system on the internet can guarantee complete security. jy9 makes every effort, but you should also stay vigilant on your end. Use a strong password, keep 2FA enabled, and avoid accessing jy9 on public Wi-Fi.

6 Cookie Policy

Jy9 uses cookies on its website. Cookies are small text files stored in your browser that help the site recognize you.

You can disable optional cookies through your browser settings. However, disabling essential cookies will prevent JY9 from functioning properly.

7 Your Rights

You have certain specific rights regarding your personal data on jy9. It's important to know what those rights are.

To exercise any of your rights, email us at support@jy9.world or Help Centre Go to Page.

8 Data Retention

Jy9 does not retain your data longer than necessary. However, certain information is required by law to be kept for a specified period.

• All account data is retained for as long as the account remains active.
• Financial transaction records are retained for up to 5 years after account closure — this is a requirement under anti-money laundering regulations.
• KYC documents may be retained for up to 5 years after account closure.
• Aggregated data used for analytics may be anonymised and retained for an extended period.

9 Minors' Data

Jy9's services are strictly for users aged 18 and above. We do not knowingly collect any information from minors.

If a minor creates an account by concealing their age and this is later discovered, the account will be closed immediately and all collected data will be deleted. The policy on refunding any balance in such cases is assessed separately.

If you believe a minor is using jy9, please notify us at support@jy9.world. jy9 takes this matter very seriously.

10 Policy Updates

Jy9's Privacy Policy may be updated from time to time. For significant changes, you will be notified by email or via a platform notification.

You can check the "Last Updated" date at the top of this page to see when changes were made. It's a good habit to review this page from time to time.